KIWISTUDENT MICRO-CERTIFICATION SERIES (Online)

Sales & Customer Engagement in the Kiwi Market
Learn how New Zealand’s customer values, decision-making, and relationship-based sales differ from other markets.
Connects to: Sales, Retail, Hospitality
NZQA Pathway: Diploma in Business (Level 5) / Applied Management (Level 6)

Digital Communication & Professional Etiquette
Master professional email, LinkedIn, video-call, and customer messaging skills that meet NZ workplace standards.
Connects to: Office Readiness, Retail, Sales
NZQA Pathway: Diploma in Business or Administration (Level 5–6)

Kiwi Hospitality & Tourism Essentials
Understand service delivery, sustainability, and customer experience unique to NZ’s tourism and hospitality sectors.
Connects to: Hospitality, Retail, Sales
NZQA Pathway: Diploma in Hospitality Management (Level 5–6)

Health, Safety & Wellbeing in the New Zealand Workplace
Covers NZ’s Health & Safety at Work Act, wellbeing culture, and duty-of-care practices — critical for any frontline role.
Connects to: Health Pathways, Retail, Hospitality, Business
NZQA Pathway: Diploma in Health & Wellbeing (Level 5)

Leadership & Team Dynamics in Aotearoa Workplaces
Develop practical team-leadership, feedback, and communication skills that reflect Kiwi workplace culture and bicultural values.
Connects to: Business, Sales, Health, Hospitality
NZQA Pathway: Diploma in Applied Management (Level 6–7)

Career Launchpad: Building Your NZ Employability Portfolio
End-to-end employability program: CV & cover letter writing, job search, interview techniques, and personal branding for NZ.
Connects to: All five
NZQA Pathway: Foundation for all Level 5–7 Diplomas

Working in New Zealand: Culture, Workplace & Compliance

An essential course for all newcomers. Covers Kiwi workplace expectations, communication etiquette, health & safety, and rights & responsibilities under NZ employment law.

Connects to: All 5 masterclasses

NZQA Pathway: Level 5–6 Diploma / Bachelor in Business, Hospitality, Health & Wellbeing